995bet Responsible Gambling
Gambling is meant to be fun — not stressful. 995bet believes every player has the right to make informed decisions within their own limits. On this page, learn how to stay in control of your gambling and where to find help when you need it.
Age Limit and Core Principles
Online betting and casino games are a form of entertainment for many people. However, this entertainment remains healthy only when enjoyed with awareness. 995bet's goal is to ensure every player's experience stays enjoyable and controlled — never a cause of harm to their household.
Our terms and conditions clearly state that every player must play within their financial means. From setting deposit limits to temporarily closing an account — 995bet gives you the tools to manage your own gambling.
If you ever feel your gambling habits are getting out of hand, do not wait — contact 995bet's 24/7 live chat or email support. Our team is always ready to help in both Bengali and English. Reaching out to family or a professional counsellor is equally important and takes real courage.
Participation by anyone under 21 years of age is strictly prohibited.
Responsible Gambling Principles
- Play for entertainment only — do not treat it as a source of income
- Set a budget in advance and stick to it
- Do not chase losses by placing larger bets to recover money you have lost
- Take a break from playing when you are stressed or angry
- Always put your family and work responsibilities first
- Do not let minors use your account
Stay in Control of Your Own Play
995bet gives you several tools to set your own limits. Using them is not a sign of weakness — it is what a smart player does.
Set Deposit Limits
Set a maximum deposit amount on a daily, weekly, or monthly basis in advance. Once a limit is set, it cannot be increased until that cycle ends.
Deposit LimitSession Time Limits
Decide in advance how long you will play in one session. When the set time is up, the system will remind you to take a break.
Time ControlTemporary Break
Temporarily close your account for anywhere from 24 hours to 30 days. During this time, logging in or making transactions will not be possible.
Cooling-OffSelf-Exclusion
If you need a long-term break from gambling, apply for self-exclusion. Your account can be fully deactivated for anywhere from 6 months to 5 years.
Long-Term BreakReview Your Gambling History
View your complete history of deposits, withdrawals, and bets. Reviewing your activity regularly makes it easy to spot any patterns.
Account TrackingContact the Support Team
Reach our support team via 24/7 live chat or email. They will help you take the right steps in Bengali.
Direct SupportSet Your Deposit Limit
Let the support team know via live chat and they will activate the limit on your behalf.
This form is for illustration only. To set a limit, contact 995bet live chat directly.
Recognise the Warning Signs
Addiction does not come on suddenly — certain changes appear gradually. If you notice any of the signs below in yourself or someone you know, take action promptly.
Behavioural Signs
Emotional Signs
Where to Get Help
Do not face this alone — reach out to people close to you and to professionals. Someone is always there to support you.
995bet Live Chat
Speak to our support team via live chat, available around the clock (24/7). Service is available in both Bengali and English. You can request account limits or self-exclusion at any time.
Available 24/7 Bengali SupportEmail Support
You can also reach the 995bet support team by email in addition to live chat. The support email address can be found on our About Us page.
Email SupportFamily and Close Ones
Talk openly with your family. Support from loved ones is often more effective than any professional service. Trust them — they will not be angry; they will help.
Family SupportProfessional Counselling
See a mental health specialist or psychologist. Bangladesh has several government and private mental health centres where confidential counselling is available.
Professional SupportSupport Groups
Talk to others facing the same issue. Support groups are a safe space to share feelings — no one judges you here.
Community SupportHow Self-Exclusion Works
Self-exclusion is a formal arrangement through which you can stop yourself from gambling at 995bet for a set period. It is stronger than a cooling-off period — during self-exclusion, you cannot reactivate your account even if you want to.
To apply for self-exclusion, contact 995bet's 24/7 live chat or email and clearly state how many months or years you want the exclusion to last. Our support team will act quickly, no questions asked.
No promotional messages will be sent during self-exclusion, and any balance in your account will be kept secure. When the period ends, a confirmation process must be followed before reactivation — ensuring it is a conscious decision.
Privacy and Security
All information in your account is protected by SSL encryption. 995bet never sells your personal data to third parties. You can read our Privacy Policy for full details on how your data is collected and stored.
Responsible gambling requests and self-exclusion applications are handled with complete confidentiality. Making such a request does not affect your account in any negative way.
When to Take a Break
After playing for more than two hours straight
Get up, drink some water, take a walk. Come back with a clear head.
When your set budget runs out
Stop for the day. Tomorrow is a new day.
When you sit down to play while angry or upset
Making big decisions driven by emotion is not a good idea.
When you are neglecting family or work
Real relationships and responsibilities always come first.
Common Questions About Responsible Gambling
For more questions, visit our full FAQ page or speak to us directly via live chat.